POWERFUL SALES PERFORMANCE

SALES TRAINING - KNOWLEDGE BANK

White Paper

The Definite Maybe - handling hesitancy

A new ‘cut out and keep’ series of quick reference tips for tricky sales situations. Beginning with “The Definite Maybe” – or how to handle hesitancy.

Click here to view the Mercuri white paper/ article on The Definite Maybe - handling hesitancy

White Paper

Compelling Selling

Sales go best when prospects have a compelling reason to buy. SellWell’s trademark practical, no-nonsense analysis will help you find that reason. Press those prospect hot buttons with this handy guide.

Click here to view the Mercuri white paper/ article on Compelling Selling

White Paper

Handsitting – tackling prospect inaction (or how to get them moving…)

The second in our ‘cut out and keep’ series of quick reference tips for tricky sales situations. This time we tackle the problem of prospect inaction, also known as “sitting on hands syndrome”. Get them moving with SellWell’s Top Tips.

Click here to view the Mercuri white paper/ article on  Handsitting – tackling prospect inaction

White Paper

Handling Price Challenges

Pricing has moved up the buyer’s business agenda. Handling price challenges - the third in our cut out and keep series of quick reference tips for tricky sales situations – will help you do business without “paying the price".

Click here to view the Mercuri white paper/ article on Handling Price Challenges

Audio podcasts
Audio podcasts

Key Account Planning

The components of a robust Account Plan are discussed by Richard Higham and Andrew Rathbone.

Audio file: 

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Audio podcasts
Audio podcasts

Measurement in Relationship Management

Richard Higham is challenged by Andrew Rathbone to explain the role of measurement in Relationship Management.

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Audio podcasts
Audio podcasts

Cross Selling

Andrew Rathbone interviews Richard Higham about the challenges of cross selling within Relationship Management.

Audio file: 

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Audio podcasts
Audio podcasts

Virtual Teams

Andrew Rathbone interviews Richard Higham about the role of virtual teams in the effective management of customer relationships.

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Audio podcasts
Audio podcasts

Power Dynamics

Richard Higham uses a historical perspective to encourage Relationship Managers to believe that they have more power than they think!

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Audio podcasts
Audio podcasts

Price and Negotiation

Richard Higham is quizzed by Andrew Rathbone about the thorny issue of managing price within important relationships.

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