Do your people have the right competencies to reach your objectives?
Having an ambitious market strategy is one thing. Actually achieving that strategy is quite another. Many companies discover too late that their personnel lack the right competencies to turn corporate ambitions into market success.
Personal Competence Evaluation
In other words, their organisations have a competence gap, and in most cases this gap has never been measured or clearly defined. That’s why, at Mercuri International, we provide a systematic process for evaluating the competence levels of individuals in your company in direct relation to the competencies needed to achieve your market strategies, known as MI-Clear™ (Mercuri International Competence Level Evaluation And Review).
Team Competence Evaluation
A customer interaction team without an objective is like a football team without a goal. What if your team lacks the right set of competencies to achieve the defined objectives? How can you find this out? Without this information how can you close any competence gaps that may exist?
At Mercuri International, we provide a systematic process for evaluating the competencies of your team in direct relation to the competencies they need to achieve your market strategies. This is known as MI-Core™ (Mercuri International Competence Evaluation).
The benefits
Both surveys enable your company to use competence development as a strategic tool, opening the way for teams or individual employees to develop their competencies in line with company strategies and objectives. It allows you to base competence development initiatives on accurate data, not just beliefs. The surveys give clear and tangible recommendations concerning what, why, how and in what order to take actions.
This makes it easy to take the right measures to close the competence gaps and lay the foundation for systematic, long-term personnel development. At the same time, the surveys communicate to your people that the company is interested in their individual development, and it shows that management is committed to improving the company’s activities.