Office


North American HQ
Mercuri International (Canada) Ltd.
1770 boul. Rene-Levesque West.
Suite 101
Montreal, Quebec
H3H 2S9

Phone: (514) 287-9110
Fax: (514) 287-9805
Email: helina.czerny@mercuri-na.com


Mercuri International (Canada) Ltd.
1 Dundas Street West
Suite 2582
Toronto (ON) M5G 1Z3

Phone: (416) 260-4252
Fax: (416) 204-1939
Email: mourad.piron@mercuri-na.com


Mercuri International (USA) Inc.
Yucca Office Park
3505 Yucca Dr.
Flower Mound, TX 75028
www.mercuri.net/site/en-us

Phone:    (972) 539-3796
Fax: (469) 635-2849
Email: michael.palcich@mercuri-na.com

 



Our Philosophy

We believe in short term measurable improvement of sales performance

All companies face the challenges of achieving growth and enhanced profitability. Even organizations with a limited capacity for growth will need to satisfy their stakeholders’ demands for greater returns.  So let’s examine the strategic options: 

  • To improve results through innovation can take years of investment with the eventual returns being difficult to measure

  • To improve results through acquisition is complex, expensive and can take months (frequently with disappointing results!)

  • To improve results through more effective and efficient selling can give measurable improvement in a matter of weeks!
Think about the large gap in performance between your best sales people and the least effective ones. You would not accept such a difference in efficiency from two production units for example and hence Mercuri International can help you to release this latent potential in your sales resources.

Our experience in enhancing the sales performance of leading companies has revealed that in many cases sales people do not understand their company’s sales strategy! Frequently, less than 20% of the strategy is known and implemented. In addition, a recent Mercuri International survey reveals that typically only 17% of the available time is spent on direct customer activity!

Hence, we believe that short term measurable improvement in sales performance is possible.

In a world where all companies have access to the same technology, solutions and management ideas, successful differentiation is increasingly difficult! Also, higher customer demands and expectations require a greater degree of sales excellence than ever before. This means that many companies now see their sales people as a unique resource and a key differentiator for their customers. The development of new or improved sales processes and competencies is therefore critical to increased results and successful differentiation.

Selling is not as easy as it used to be:

  • As competition increases internationally and sales channels continue to multiply,  new levels of complexity have made sales more difficult to execute and manage  New technologies give buyers more market information than ever before. 

     

  • The only way for sales organizations to generate increased results in highly competitive markets with increased price pressure is by finding ways to create long term added value for the customer. 

     

  • Selling increasingly involves different functions. Key account managers, presales, after sales, telesales, and customer service must all work together to create an outstanding customer experience through a consistent approach.


Mercuri International has the expertise to help you and your organization rise to these challenges.

Mercuri International’s mission is Taking Sales To A Higher Level. Thus, our business idea is to help clients worldwide achieve better business results through sales strength optimization.

Our vision is that Mercuri International is at the forefront of the minds of every company who has a sales challenge.

Our Philosophy

- Sales performance improvement

- Our view on sales

- Our way of working

Performance Consulting

- Generating business growth

- Sales strength analysis

- Customer & personnel surveys  

Training and Coaching

- Tailored training

- E-Learning and business simulation

- Coaching and competence development 

Visit us:
 
Mercuri International, USA Inc.
3505 Yucca Drive
Dallas, TX 75028
 

About Us
Mercuri International is the world's largest training and consulting company within the field of customer interaction management... 

Events

- Conferences

- Public seminars

 

Visit us:
 
Mercuri International (Canada) Ltd.
1770 blvd. Rene-Levesque West
Suite 101
Montreal (QC) H3H 2S9 
Call us:
 
Montreal: (514) 287-9110
Toronto:   (416) 260-4252
Dallas:     (972) 539-3796