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Office

North American HQ
Mercuri International (Canada) Ltd.
1770 boul. Rene-Levesque West.
Suite 101
Montreal, Quebec
H3H 2S9

Phone:	(514) 287-9110
Fax:	(514) 287-9805
Email:	helina.czerny@mercuri-na.com

Mercuri International (Canada) Ltd.
1 Dundas Street West
Suite 2582
Toronto (ON) M5G 1Z3

Phone:	(416) 260-4252
Fax:	(416) 204-1939
Email:	mourad.piron@mercuri-na.com

Mercuri International (USA) Inc.
Yucca Office Park
3505 Yucca Dr.
Flower Mound, TX 75028
www.mercuri.net/site/en-us

Phone:	(972) 539-3796
Fax:	(469) 635-2849
Email:	michael.palcich@mercuri-na.com

Our Responsibilities

To our clients
We exist to improve our clients' business results. Our responsibility is to assist our clients in the achievement of their goals by successfully implementing new market strategies. We want our clients to feel that we are exceeding their expectations and providing them with the best value for money.

To our colleagues
We are responsible for providing our colleagues with the support they need to achieve the clients' goals. Their success will mean success for the client and ultimately success for our organization. We want people to feel proud and happy to work for Mercuri International. We will provide them with an empowered, team-driven environment, with challenging objectives and the tools to achieve them, with the freedom to create their own success and to earn the rewards that accompany it.

To our shareholders
As a company, we have a responsibility to protect and increase the value of our shareholders' investments. The way we work at Mercuri International should increase our profitability and earnings per share each year in order to finance the future growth of our business and to secure the confidence, support and loyalty of our shareholders.

To our partners
We work in close cooperation with a network of specialist organizations whose values are compatible with ours. We have a responsibility to treat them as business partners, with a view to building long-term relationships for mutual success.

Our Philosophy - Sales performance improvement - Our view on sales - Our way of working	Performance Consulting - Generating business growth - Sales strength analysis - Customer & personnel surveys	Training and Coaching - Tailored training - E-Learning and business simulation - Coaching and competence development	Mail us: Montreal office Toronto office Dallas office	Visit us: Mercuri International, USA Inc. 3505 Yucca Drive Dallas, TX 75028 www.mercuri.net/site/en-us
News - Hyper Effective Sales Team - Dare you Ignor Blended Learning	About Us Mercuri International is the world's largest training and consulting company within the field of customer interaction management...	Events - Conferences - Public seminars	Visit us: Mercuri International (Canada) Ltd. 1770 blvd. Rene-Levesque West Suite 101 Montreal (QC) H3H 2S9	Call us: Montreal: (514) 287-9110 Toronto: (416) 260-4252 Dallas: (972) 539-3796

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Our Responsibilities