MAKING STRATEGIES WORK

‘08’s plan = ‘09’s agenda?

There is one thing that South African companies do exceptionally well – we develop high quality strategies. We certainly compete with the best in the world. Our challenge often lies in implementing those strategies.

The average strategising process usually follow these steps:

1. Get all to the conference
2. Formulate a new strategy
3. Have a big “ra-ra” - to launch the strategy
4. “Drive” the strategy
5. Meet with resistance
6. Question the strategy
7 Get all to the conference…
8. Repeat steps 2 - 7

People may enjoy the break from the office, and the ra-ra at the launch, but they quickly learn to resist until the pressure to change dissipates.

Mercuri International is successful at making our customer’s strategies work, because we align and improve systems, processes and skills related to those strategies. We have realised many customer-strategies across most industries to. Each company’s challenges are unique - Why don’t you call us to discuss yours, and how we could tailor a solution that makes your strategies work? Contact us 011 807 59 89.

Making strategies work Competence works strategies 08’s plan = ’09’s agenda? Systems make strategies work	Winning the market share war Business is war Plans that win business Executing those plans	Customers as promoters Before you start with customers Only 9’s and 10’s get you in Getting it right	Mail us: francoisb@mercuri.co.za leonc@mercuri.co.za andreg@mercuri.co.za	Come work with us: If the sky is the limit and success is top of your list? Send your C.V and be part of our team and contribute to trade and industry development.
Key accounts = 27% profit Win new business in your KA’s Customer relations that last Who owns your key accounts?	Why training alone does not work Creating new behavior-DNA The 4.2% challenge Think like an FD	Our areas of speciality Tailored programmes Learning Path SETA Accreditation	Visit us: Mercuri International SA (Pty) Ltd 9 Autumn Street Rivonia South Africa	Please contact us: Tel: 27 (0) 11 807 5989 Fax: 27 (0) 11 807 6099

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Mercuri International SA (Pty) Ltd

Francois Barnard - Managing Director

MAKING STRATEGIES WORK