Identifying the need for additional competencies is a complex process which as depicted by the steps in Mercuri's Competence Clock below:
Time is a limited resource and must be used in an efficient way. Classroom training is appropriate for delivering skills and know how but knowledge could equally be delivered through e-learning programmes. Coaching should be utilised for transferring the new competencies into new routines. Mercuri International can provide you with blended learning (an optimised mixture between class room experience and e-learning) programmes to optimise the effectiveness of your competence development projects.